Cab driver – the digital entrepreneur 

HOW ARE CAB DRIVERS COPING WITH DIGITAL TRANSFORMATION? 

WHAT ARE THE CHARACTERISTICS OF THE PASSENGER TRANSPORT MARKET? 

WHAT DO CAB DRIVERS EXPECT FROM THE STATE? 

The digi­tal revo­lu­tion is swe­eping across more and more sec­tors of the eco­no­my and chan­ging the wor­king con­di­tions of dif­fe­rent pro­fes­sio­nal gro­ups. Its impact can be cle­ar­ly seen in the cab mar­ket and the plat­forms that direc­tly con­nect cab dri­vers and passengers.

The worl­d’s first cab orde­ring app, myta­xi, is part of this revo­lu­tion. In the report, we look at cab dri­vers who use it in the­ir work.

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HOW ARE CAB DRIVERS COPING WITH DIGITAL TRANSFORMATION? 

Digi­tal dri­vers using the myta­xi app are not afra­id of new tech­no­lo­gies and see cle­ar bene­fits from the plat­for­mi­za­tion of the cab mar­ket. They are open to inno­va­tion and the­ir digi­tal com­pe­ten­cy allows them to seam­les­sly use the app inste­ad of a tele­pho­ne exchan­ge. They are also entre­pre­neu­rial and reso­ur­ce­ful – they adapt quic­kly to new reali­ties in the mar­ket­pla­ce and appre­cia­te the fle­xi­bi­li­ty in terms of wor­king hours and cour­se billing.

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WHAT ARE THE CHARACTERISTICS OF THE PASSENGER TRANSPORT MARKET?

Cur­ren­tly, plat­forms that bring toge­ther licen­sed cab dri­vers, such as myta­xi, and unli­cen­sed dri­vers, who­se acti­vi­ties raise questions from a legal per­spec­ti­ve, coexist in the mar­ket. The survey­ed cab dri­vers empha­si­ze the unfa­ir­ness of com­pe­ti­tion – dri­vers who do not pay for licen­ses, incre­ased insu­ran­ce cove­ring the pas­sen­ger or depre­cia­tion of the car mar­ked as a cab in the regi­stra­tion cer­ti­fi­ca­te, or per­form pas­sen­ger trans­por­ta­tion servi­ces witho­ut a work per­mit are wil­ling to accept cour­ses at a much lower price.

WHAT DO CAB DRIVERS EXPECT FROM THE STATE?

The survey­ed cab dri­vers do not deny the prin­ci­ple of com­pe­ti­tion in the mar­ket, howe­ver they think that com­pe­ti­tion must be fair and the law must be cle­ar­ly defi­ned and obey­ed – the cur­rent legal sta­te is in the­ir opi­nion unfa­vo­ra­ble and unjust. They also empha­si­ze that the lack of cle­ar sys­te­mic solu­tions puts pas­sen­gers at risk, as they have no guaran­tee that the dri­ver has skills, a func­tio­ning car and ade­qu­ate insurance.

[Koniecz­ne jest] esta­bli­shing such requ­ire­ments to ensu­re the safe­ty of cab pas­sen­gers and the over­si­ght of the car­rier. The city sho­uld have con­trol over the trans­por­ters and for the sake of rules of social inter­co­ur­se, forms of trans­port witho­ut a cab licen­se sho­uld be sanc­tio­ned - Cab driver

Authors of the report

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