Study the knowledge, competence and preparation of employees in the process of digital transformation of the financial sector 

A STUDY COMMISSIONED BY
SECTORAL COUNCIL FOR COMPETENCIES FINANCE

VIEW RESULTS OF THE NEXT EDITION OF THE SURVEY OF FINANCIAL SECTOR EXECUTIVES AND EMPLOYEES

The study is a continuation of previous analyses conducted by the DELab UW with changes due to the pandemic.

Digi­tal trans­for­ma­tion in the finan­cial sec­tor will invo­lve auto­no­mi­zing pro­ces­ses and reor­ga­ni­zing work. As a result of the­se chan­ges, we will see an incre­asing num­ber of lay­offs, with a simul­ta­ne­ous incre­ased search for employ­ees with a com­pe­ten­cy pro­fi­le that ena­bles them to work with new technologies.

The aim of the second edi­tion of our stu­dy is to ana­ly­ze the chan­ges affec­ting the labor mar­ket in the finan­cial sec­tor, as well as to recon­struct vario­us issu­es from the per­spec­ti­ve of the employ­ee and the employ­er, such as
- the reor­ga­ni­za­tion of forms of work per­for­man­ce and its impli­ca­tions for the futu­re of work,
- re-pro­fi­ling of desi­red com­pe­ten­cies, atti­tu­des and know­led­ge regar­ding the­ir upgra­ding, with par­ti­cu­lar atten­tion to the needs of par­ti­cu­lar gro­ups of employ­ees,
- atti­tu­de towards tra­ining and the issue of com­pe­ten­ce development.

The result of the rese­arch are recom­men­da­tions, on the one hand to help sha­pe the appro­ach of mana­gers and HR depart­ments in rela­tion to the upco­ming chan­ges, on the other hand to ena­ble the cre­ation of regu­la­tions in the field of labor mar­ket interventions.

Sha­re infor­ma­tion abo­ut the study

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USE OF TECHNOLOGY AT WORK AND NECESSARY COMPETENCIES

DEVELOPMENTAL FACTORS, LEARNING

NEW CSR: RESPONSIBILITY FOR EMPLOYEES

USE OF TECHNOLOGY AT WORK AND NECESSARY COMPETENCIES

What com­pe­ten­cies are needed to mana­ge onli­ne col­la­bo­ra­ti­ve teams? What does the employ­er’s role in pre­pa­ring the team for the chan­ges taking pla­ce come down to?

The stu­dy dia­gno­ses the com­pe­ten­cies of employ­ees in the finan­cial sec­tor, neces­sa­ry to effi­cien­tly navi­ga­te an envi­ron­ment satu­ra­ted with tech­no­lo­gies. It also allows to tra­ce the deve­lop­ment of atti­tu­des towards remo­te wor­king and to emer­ge chan­ges in the rela­tion­ship betwe­en employ­ers and employees.

What employ­ee atti­tu­des and needs with regards to tra­ining are ope­ra­ting in the finan­cial indu­stry? To what extent do employ­ees feel the need to deve­lop the­ir competencies?

The quali­ty of tra­ining pro­ces­ses can signi­fi­can­tly influ­en­ce employ­ees» atti­tu­des and moti­va­tion, as well as the sen­se of secu­ri­ty and rein­for­ce­ment of the life­long lear­ning habit.

DEVELOPMENTAL FACTORS, LEARNING

NEW CSR: RESPONSIBILITY FOR EMPLOYEES

What actions sho­uld be taken to retra­in wor­kers and build an open tra­ining eco­sys­tem? What is needed to chan­ge the atti­tu­des of employ­ers and employ­ees toward the con­ti­nu­ing edu­ca­tion process?

In the deve­lo­ped recom­men­da­tions, we face the CSR chal­len­ge of hel­ping employ­ees to direct the­ir atti­tu­des towards the pro­cess of tra­ining and lear­ning and the­ir readi­ness to design the­ir own lear­ning paths, taking into acco­unt com­pe­ten­ce advantages.

Does the finan­cial indu­stry face the spec­ter of lay­offs due to digi­ti­za­tion and the fact that custo­mers are doing more and more of the­ir ban­king them­se­lves? In an epi­so­de of „Efekt Sie­ci” Prof. Kata­rzy­na Śle­dziew­ska tal­ked abo­ut the goals of the stu­dy, the ele­ments that set the ban­king sec­tor apart from other indu­stries, and the trans­for­ma­tions that are hap­pe­ning in front of us. During the bro­ad­cast, she raised the issue of emer­ging pro­ces­ses and chan­ges from the stu­dy that could be signi­fi­cant for the finan­cial sec­tor. Is the the­sis abo­ut the „eli­tism of ban­kers” – ana­ly­ti­cal­ly advan­ced and digi­tal­ly lite­ra­te employ­ees in the finan­cial indu­stry – true? Ple­ase listen to the podcast.
PROF. KATARZYNA ŚLEDZIEWSKA IN „EFEKT SIECI”
ABOUT THE RESULTS OF THE PREVIOUS EDITION OF THE STUDY
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