Our lives are increasingly entwined with digital technologies. We use them to perform everyday activities: we check the weather forecast and timetables, order a taxi and pizza, listen to music, pay bills, make bank transactions. For most of us, functioning on the Internet is already something fundamentally natural and intuitive. Does this observation also apply to our contacts with public administration? Do they take place via new technologies? The aim of the report is to determine the current level of use of e-administration in Poland compared to other European Union countries and to formulate recommendations for its development. We focus on interactions between e-administration and citizens (G2C) and between e-administration and businesses (G2B). Based on Eurostat data from 2013–2015, we present the condition of e-administration in Poland against the background of two groups of European Union countries: EU15 (the so-called “old EU” countries that joined the Union before 2004) and NMS12 (New Member States, i.e. countries that joined the Union after the 2004 enlargement, except for Poland). We also discuss the most popular areas of interaction between citizens and businesses and e-administration (submitting documents in electronic form and e-tenders). We try to explain why in these areas citizens and businesses are more willing to enter into digitally mediated contacts with the administration. We also present exemplary solutions from the British portal, www.gov.uk. In the final part of the report, we present Poland’s place in the international rankings of the digitalization of public administration created by the UN and OECD. Efficient and user-friendly e-administration creates an important development impulse for the state. It saves citizens’ time, simplifies procedures and reduces the costs of administrative activities.